Terms and Conditions

Last Updated: August 2025

1. Acceptance of Terms

By accessing or using the Hock Crockery website (hockcrockeryd.com) and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or place an order.

2. Account Registration

You may be required to create an account to place an order. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that we believe have been compromised.

3. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time.
Prices are listed in US Dollars (USD) and are subject to change without notice.
We strive to display accurate colors and descriptions, but actual products may vary slightly from their on-screen appearance.
If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel the order and notify you promptly.

4. Orders and Acceptance

When you place an order on our website, you are making an offer to purchase. We reserve the right to:

Accept or decline any order at our discretion
Limit order quantities per person or per address
Require additional verification before processing an order

An order is confirmed only when you receive an order confirmation email. Prices at the time of checkout apply to your order.

5. Payment Terms

All orders must be paid in full at the time of purchase. We accept the payment methods listed on the checkout page. Payments are processed securely through our payment partners. Please see our payment policy page for details.

6. Shipping and Delivery

Shipping is subject to the terms and conditions set out in our shipping policy. We only ship within the United States. We are not responsible for delays caused by carriers, customs, or events beyond our control. The risk of loss and title transfer to you upon delivery of the goods to the carrier.

7. Returns and Refunds

Returns and refunds are governed by our Return & Exchange Policy. By placing an order, you acknowledge and agree to the terms of that policy.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, product descriptions, and software — is owned by Hock Crockery or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Prohibited Conduct

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to any part of the website
Use automated systems (bots, scrapers) to access the website
Interfere with or disrupt the website's functionality
Reproduce, duplicate, or resell any part of the website content

10. Limitation of Liability

To the maximum extent permitted by law, Hock Crockery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the website or purchase of products. Our total liability shall not exceed the total amount paid by you for the products giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hock Crockery, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the website or violation of these Terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona, United States. Any disputes shall be resolved in the state or federal courts located in Arizona.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes take effect upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.